APA Style

LOVERLOCK, Christopher H., WIRTZ, Jochen, PATTERSON, Paul G.. (2011). Servicing marketing : an Asia-Pacific and Australian perspective . Australia: Pearson Australia.

Chicago Style

LOVERLOCK, Christopher H., WIRTZ, Jochen, PATTERSON, Paul G.. Servicing marketing : an Asia-Pacific and Australian perspective. Australia: Pearson Australia, 2011. Text.

MLA Style

LOVERLOCK, Christopher H., WIRTZ, Jochen, PATTERSON, Paul G.. Servicing marketing : an Asia-Pacific and Australian perspective. Australia: Pearson Australia, 2011. Text.

Turabian Style

LOVERLOCK, Christopher H., WIRTZ, Jochen, PATTERSON, Paul G.. Servicing marketing : an Asia-Pacific and Australian perspective. Australia: Pearson Australia, 2011. Print.