APA Style
GRONROOS, Christian. (2015).
Service Management and Marketing: Managing the Service Profit Logic .
London:
Wiley.
Chicago Style
GRONROOS, Christian.
Service Management and Marketing: Managing the Service Profit Logic.
London:
Wiley,
2015.
Text.
MLA Style
GRONROOS, Christian.
Service Management and Marketing: Managing the Service Profit Logic.
London:
Wiley,
2015.
Text.
Turabian Style
GRONROOS, Christian.
Service Management and Marketing: Managing the Service Profit Logic.
London:
Wiley,
2015.
Print.