APA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. (2019). Service, Quality dan Customer Satisfaction Edisi 5 . Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality dan Customer Satisfaction Edisi 5. Yogyakarta: Andi, 2019. Text.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality dan Customer Satisfaction Edisi 5. Yogyakarta: Andi, 2019. Text.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality dan Customer Satisfaction Edisi 5. Yogyakarta: Andi, 2019. Print.