APA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. (2016). Service, Quality, dan Satisfaction (Ed.4). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality, dan Satisfaction. Ed.4 Yogyakarta: Andi, 2016. Text.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality, dan Satisfaction. Ed.4 Yogyakarta: Andi, 2016. Text.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality, dan Satisfaction. Ed.4 Yogyakarta: Andi, 2016. Print.