Penggayaan APA
TJIPTONO, Fandy. (2008).
Service management: mewujudkan layanan prima (Ed.1).
Yogyakarta:
Kanisius.
Chicago Style
TJIPTONO, Fandy.
Service management: mewujudkan layanan prima.
Ed.1
Yogyakarta:
Kanisius,
2008.
.
MLA Style
TJIPTONO, Fandy.
Service management: mewujudkan layanan prima.
Ed.1
Yogyakarta:
Kanisius,
2008.
.
Turabian Style
TJIPTONO, Fandy.
Service management: mewujudkan layanan prima.
Ed.1
Yogyakarta:
Kanisius,
2008.
.