Penggayaan APA

PAYNE, Shelia. (2001). Delivering customer service: how to win a competitive edge through managing customer relatioships successfully (Deluxe edition). Wanchai, Hong Kong: .

Chicago Style

PAYNE, Shelia. Delivering customer service: how to win a competitive edge through managing customer relatioships successfully. Deluxe edition Wanchai, Hong Kong: , 2001. .

MLA Style

PAYNE, Shelia. Delivering customer service: how to win a competitive edge through managing customer relatioships successfully. Deluxe edition Wanchai, Hong Kong: , 2001. .

Turabian Style

PAYNE, Shelia. Delivering customer service: how to win a competitive edge through managing customer relatioships successfully. Deluxe edition Wanchai, Hong Kong: , 2001. .