APA Style
TJIPTONO, Fandy. (2002).
Prinsip-prinsip Total Quality Service (TQS) (Ed.II).
Yogyakarta:
Andi Offset.
Chicago Style
TJIPTONO, Fandy.
Prinsip-prinsip Total Quality Service (TQS).
Ed.II
Yogyakarta:
Andi Offset,
2002.
Text.
MLA Style
TJIPTONO, Fandy.
Prinsip-prinsip Total Quality Service (TQS).
Ed.II
Yogyakarta:
Andi Offset,
2002.
Text.
Turabian Style
TJIPTONO, Fandy.
Prinsip-prinsip Total Quality Service (TQS).
Ed.II
Yogyakarta:
Andi Offset,
2002.
Print.