APA Style

DIANA, Anastasia, TJIPTONO, Fandy. (2001). Total quality management Edisi Revisi (Cet.2). Yogyakarta: Andi Offset.

Chicago Style

DIANA, Anastasia, TJIPTONO, Fandy. Total quality management Edisi Revisi. Cet.2 Yogyakarta: Andi Offset, 2001. Text.

MLA Style

DIANA, Anastasia, TJIPTONO, Fandy. Total quality management Edisi Revisi. Cet.2 Yogyakarta: Andi Offset, 2001. Text.

Turabian Style

DIANA, Anastasia, TJIPTONO, Fandy. Total quality management Edisi Revisi. Cet.2 Yogyakarta: Andi Offset, 2001. Print.